Privacy Policy

At Morjim Bay Resort, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a booking, or stay at our property.

By using our website or booking a stay with us, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information that helps us provide you with the best possible experience, including:

a) Personal Information

When you book a room or contact us, we may collect:

  • Full name

  • Phone number

  • Email address

  • Postal address

  • Government ID details (for verification at check-in)

  • Payment information (processed through secure gateways)

b) Non-Personal Information

When you browse our website, we may collect:

  • Browser type and version

  • Device information (mobile/desktop)

  • IP address

  • Pages visited and time spent on our website

This data helps us improve our website’s functionality and user experience.

2. How We Use Your Information

Your information is used only for legitimate business and service purposes, such as:

  • Processing and confirming your reservations

  • Communicating booking details, offers, or service updates

  • Personalizing your experience at the resort

  • Fulfilling legal and regulatory requirements

  • Improving our website, services, and guest experience

We do not sell, rent, or trade your personal data to any third party.

3. Cookies and Tracking Technologies

Our website may use cookies — small files stored on your browser — to:

  • Remember your preferences and previous visits

  • Track site performance and analytics

  • Improve booking process and navigation

You can disable cookies through your browser settings, but some features of the site may not function properly as a result.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from:

  • Unauthorized access

  • Alteration or misuse

  • Accidental loss or destruction

All online payments and personal data are transmitted through secure, encrypted (SSL) channels.

5. Sharing of Information

We may share your information only under the following conditions:

  • With trusted third-party service providers (like payment gateways or booking engines) who assist in processing your reservations.

  • When required by law, court order, or government authority.

  • To protect our legal rights, guests, or property.

Every third-party partner is obligated to maintain the same level of data protection and confidentiality.

6. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purpose for which it was collected, and

  • Comply with legal or regulatory obligations.

Once it’s no longer required, your data is securely deleted from our systems.

7. Your Rights

You have the right to:

  • Access and review your personal data we hold.

  • Request correction or deletion of your information.

  • Withdraw consent for data use (where applicable).

To exercise any of these rights, you can contact us directly using the details below.

8. External Links

Our website may contain links to other travel or service websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing personal data.

9. Updates to This Policy

Morjim Bay Resort reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.